Important Information from TWD regarding the health crisis

We thought a cute puppy might help to brighten your day!!!!… because puppies (and beautiful brides) make everything better! 
UPDATE AS OF 4/1: 
In order to keep our clients and ourselves safe and to stop the spread of the virus, we will be closing the boutique to clients.  The governor has mandated that non-essential stores remain closed until 4/22.  If you have a shopping appointment or a fitting scheduled prior to that date, will be in touch to reschedule. We will have someone in the boutique limited hours on Tuesday- Friday to answer the phones and accept packages.  You may hear from us during our shut down regarding your gown coming in.  We would be happy to store it here with us until the quarantine period is over.  Please read below and watch our social media about the ways that you can still shop with us. We are still taking orders via our website and phone. We look forward to seeing you all and celebrating your upcoming weddings in a few weeks when we open. Until, then stay safe and healthy!

We are offering VIRTUAL shopping options
-In an effort to assist brides that are not able to come into the store, we have various ways for you to shop with us ‘virtually’:

TWD at Home
Through this service, you can have up to 3 of our immediate sale sample sale gown shipped to your home to try on.
You can schedule a FaceTime call with a stylist to assist you in discussing alterations options and styling suggestions.  Get the information here.
We now will ship up to 3 Immediate Sale gowns to your home, for only $49!!

Virtual Styling Appointments 
Still looking for the perfect accessories for your gown?
We will be happy to FaceTime or Zoom with you!  We will put your gown on a mannequin and assist you in finding the perfect veil and accessories to accompany it.  You can place your order through our secure online portal and the product can be shipped to you! Accessories and veils can be delivered in as little as 2 weeks- with no rush!

You can now request a virtual styling appointment on our website.  Feel free to  email us at info@thewhitedressbytheshore.com  with questions or call us at 860.669. 4596 to set this  up.
Virtual Bridal Assistance 
Have you shopped with us previously and have not yet said YES to the dress?  Do you think you found “the one”, but have not pulled the trigger?
We are here to answer any questions you have and to help in any way with your decision.  We are happy to Face time/Zoom, or send photos or sketches to help you make a confident decision. We are in constant contact with our designers during this time.
We are happy to take orders over the phone or through our online portal so that you don’t lose value ordering time and so that your gown, veil or accessory can be delivered in time for your wedding! 
Need help measuring in order to place an order? We are here to help!  We can Facetime with you to assist and there is also a helpful video on the IGTV on our instagram!
Postponed  Wedding? We have you covered! 
If you have had to postpone your wedding due to the health crisis, our heart breaks for you.  But we know that your beautiful day will take place in the near future and we are here to help! We are happy to store your gown in a breathable bag in our boutique without a storage fee.
If you alterations need to be rescheduled to a later date, we will work with you to make that happen once your new date is set.
If you would like us to ship your unaltered gown to you, we would be happy to do so! If you need to reschedule your appointment, please contact us via phone or email. We would happy to assist you.

Investing in The White Dress before you invest in your gown! 

Are you a fan of The White Dress by the shore and know that you want to buy your gown with us?!  First of all…THANK YOU!!  Secondly, we have a way!  We are offering Gift Certificates to the boutique  and to our White Carpet Experience. –  Treat yourself or someone you know to an extra special appointment, once this health crisis is behind us!  We all will be ready for a good celebration!

The boutique gift certificates are 15% off the face value and can be purchased in increments of $1000, $750, $500 or $250.  These can be used for a future gown, accessories, veil, or maids purchase with us.  (these gift certificates are for new orders only cannot be used towards alterations).  For your convenience, they can be purchased right on on our website! 

 

Thank you for your continued support! Our priority is keeping our clients and our staff healthy.
We are a small, family owned business. We are doing whatever we can to continue to keep our business running and continue to service our brides.  We will get through this together. And there is one thing that we know for sure, 
Love Conquers All!

 

Always here to guide and assist you, 

xoxo, Beth Chapman
Owner, The White Dress by the shore

image: Molly Anne Photography | gown: Kate McDonald | veil: custom TWD